How we handle your details

Who is responsible

EcoThink Sweden AB, company reg. no. 559087-3583, Upplands Väsby, Sweden. Contact: Damir Kurecic, damir.kurecic@ecothink.me.

When you chat with the AI assistant

The AI assistant is an AI, not a person. It answers only from what this website says.

Your questions and the answers go through our AI assistant service (servers at Railway in the Netherlands) to our AI provider Anthropic (Claude) so the answers can be written. Anthropic does not use them to train its AI models.

We do not store the chat unless you leave your details yourself. It exists only in your browser until you close the page. If you pick a language in the chat (SV | EN), the browser tab remembers it until you close it; no cookie.

We count how many people open the chat and how many questions are asked per day, without any personal data, to keep an eye on the cost.

To stop abuse, the server counts how many questions come from the same IP address. This happens only in memory for a short time, and the IP address is not stored.

When you leave your details

We store your name, company, email, phone (if given), when it suits you that we call (if you ask us to call), what you need help with, the chat you had with the AI assistant, the language, the date, and that you gave your consent.

Why: so Damir can reply to you and understand what you asked about. We send no advertising, and we do not sell or give the details to anyone else.

Legal basis: your consent. You can withdraw it at any time by emailing us; we then delete the details.

For how long

At most 12 months after our last contact. If you become a client, we keep what the agreement and the bookkeeping need for as long as the law requires.

Where the details are

The website runs on Vercel. The chat goes through our AI assistant service at Railway (servers in the Netherlands). The details you leave are stored in our client list at Railway (servers in the USA); if you only ask to be called back, without an email, they are stored in the AI assistant service (Netherlands). The AI answers are written by Anthropic (USA). These providers handle the details on our behalf under their agreements for transfers outside the EU.

Your rights

You can see what details we have about you, have them corrected or deleted, and withdraw your consent. Email damir.kurecic@ecothink.me.

If you are not happy with how we handle your details, you can complain to the Swedish Authority for Privacy Protection (IMY), imy.se.

Cookies

The website uses no cookies and no tracking or statistics.